Planning a family trip from Kampala to London for a long-awaited reunion was no small task, but the Qatar Airways Kampala Office exceeded all expectations. My wife and I were traveling with our two young children and my elderly mother, and we needed guidance on medical assistance, extra baggage, and the most direct flight options. From the start, the staff were incredibly understanding and responsive. They helped us reserve special assistance for my mother, ensured we had child-friendly meals onboard, and explained the baggage policy thoroughly so we wouldn't face surprises at the airport. The team even took time to answer our visa-related questions and advised on connecting flight durations through Doha. Their knowledge and professionalism gave us peace of mind. The office atmosphere was calm and welcoming, and it never felt rushed, even though there were other travelers seeking help. By the time we left for Entebbe Airport, every detail had been taken care of. The flight itself was exceptional, and everything the office had arranged worked out perfectly. Thanks to the Kampala Office, our family was able to focus on the joy of reuniting with loved ones without the usual travel stress. We’re incredibly grateful!