Our family recently had the pleasure of engaging with the Air Serbia New York Office and the experience was nothing short of exceptional. From the moment we walked in, we were warmly greeted by a team of highly professional and courteous staff who made us feel genuinely ****d and valued.
We were planning a long-awaited trip to Belgrade, and given the nature of our multi-generational group—ranging from children to elderly family members—we had a lot of specific needs and questions. The staff at the Air Serbia New York Office went above and beyond to assist us with everything, from booking flexible return tickets to organizing special assistance for my elderly parents. Their knowledge and calm demeanor put us all at ease, making what is usually a stressful part of traveling into an efficient and even enjoyable process.
One particular representative took the time to patiently explain all our options, including layover durations, meal preferences, and seat arrangements. They even helped us apply for special offers we didn’t know existed, saving us a significant amount on our overall travel expenses.