The Patient Experience Doesn’t Start at the Door
Every hospital in the nation is required to take part in the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey, which measures patient satisfaction and can directly influence funding. The patient experience plays a vital role in how effectively medical centers deliver care. While many assume the patient journey begins upon arrival — whether being wheeled in on a gurney or checking in at a hospital unit — that’s not actually the case. Visit: https://www.cartogram.com/the-....patient-experience-d
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